03.15 Manual Transaction Correction

Status: draft for discussion

1. Goal

User with the required access must be able to manually correct transaction status for support/operations.

2. What Can Be Done

User can:

• change status to a final status;
• provide reason/comment;
• choose whether merchant webhook should be sent after correction.

Correction must be visible in transaction timeline and audit history.

3. Restrictions

Correction is available only to users with the required business access.

Correction must not hide previous transaction history.

Correction must not expose internal provider data to merchant user.

If resend is enabled, webhook is sent to the original transaction webhook URLs.

4. What the Development Team Decides

The development team proposes authorization, audit format, and resend implementation.